Searchyour operations running smoothly
With practical expertise and responsive support, we help minimize risks and maintain consistent performance. As your operations grow, we remain a reliable partner, supporting long-term efficiency and scalability.
We provide step-by-step installation guidance to help you quickly master equipment operation and routine maintenance.
We equip our partners with technical training and troubleshooting support to diagnose and resolve issues efficiently.
Data port configuration and integration services are available. We help connect our hardware with your internal commodity management systems.
Q1 What is the delivery time?
Delivery time depends on the product type:
Retail scales: 20–30 working days
Semi-automatic packaging machines: 30–35 working days
Fully automatic packaging machines: 50–60 working days
Q2 What is the warranty period?
Our products are generally backed by an 18-month warranty.
Q3 Do you provide installation services?
Yes, we provide installation guidance and commissioning support.
Depending on the location and project scope, services can be delivered
remotely, on-site, or through our local partners.
Q4 Do you have local distributors?
Yes, we are actively expanding our distributor network across multiple regions.
If you are interested in partnering with us, please feel free to contact us.
Q5 What languages are available on the machine?
Our machines support multiple languages, including: English, Mandarin, Spanish,
Portuguese, German, Arabic, and Hebrew. Additional languages can be customized
upon request.
Q6 Can your machines be compatible with our software?
Our automatic packaging machines support system integration through data port
connectivity. Compatibility with external systems depends on the specific setup and
can be customized case by case.
Q7 What is the voltage requirement for your machines?
Our standard configuration is 220V. We will confirm power requirements with customers
based on their local environment and project needs.
Your Business.